Zocalo Central & Rooftop Mexico City

The staff were all super friendly and helpful. We had an experience with protests in the Zocalo - very large protests and we were advised by the staff ahead of time, given advice on how to manage the crowds, helped to leave the hotel (the numbers of protesters were really high, the streets were packed) we were escorted several blocks to waiting taxis. The staff really went above and beyond to keep us safe and manage our trip well.

Our entire experience from first walking into the lobby to checking out six days later was superior--far exceeding expectations. This may have been one of my favorite hotels in the WORLD. All the staff was kind, friendly and attentive (from the bellmen, reception desk, restaurant, and room cleaners. The room decor was sophisticated and comforting. We really like the interior design. We had a junior suite with Zocalo view so our room was a little bigger than the standard room, but it was well worth the price for a six night stay. Having the two comfortable leather chairs and the small table with three chairs was nice. We were constantly looking out at the Zocalo and all the craziness going on across the street. It was a bit noisy with drumming and horn noises, but it was over by 10 pm. I appreciated the small fridge in the room as well. The double sink in the bathroom was also nice. The complimentary breakfast was great and you can't beat the view from up there. We also liked to free food options in the back of the lobby. We also took advantage of the city tour that was organized for us.

Almost nothing. We stayed in a junior suite (415) that looked out over the busy Zocalo, gorgeous and interesting day and night. The bed was comfortable, room spacious, and bathroom roomy. The breakfast in the rooftop cafe with the same view was excellent with a wide selection of prepared and ready to order dishes. In addition the lobby housed a 24 hour cafe that had food and snacks that were Free to guests. Incredible!

This hotel is really beautiful, and right from check-in the staff were friendly, informative, and always happy to help. The service was just excellent. The room was quite small in size, but very comfortable and equipped with a super shower. The bedhead needed fixing, but that's hardly a major issue. We didn't realise that the cafe provided free snacks and beverages to guests as well, and not only that but it is open 24h. What a treat! The restaurant was the main reason we wanted to stay at Zocalo, and it did not disappoint. The food was impeccable, the view wonderful, and the service (again) excellent - well worth the money. Don't miss it if you stay here.

Breakfast with the best view! It’s close to every thing I wanted to see in the Central Historico and so many restaurants close by. There’s a pharmacy beside the hotel. We felt so safe coz of all the security in the area. 24 hr free cafe at the lobby. Free for all cooler in our floor filled with bottled water and some apple. Helpful lobby staff.