Zocalo Central & Rooftop Mexico City

Our entire experience from first walking into the lobby to checking out six days later was superior--far exceeding expectations. This may have been one of my favorite hotels in the WORLD. All the staff was kind, friendly and attentive (from the bellmen, reception desk, restaurant, and room cleaners. The room decor was sophisticated and comforting. We really like the interior design. We had a junior suite with Zocalo view so our room was a little bigger than the standard room, but it was well worth the price for a six night stay. Having the two comfortable leather chairs and the small table with three chairs was nice. We were constantly looking out at the Zocalo and all the craziness going on across the street. It was a bit noisy with drumming and horn noises, but it was over by 10 pm. I appreciated the small fridge in the room as well. The double sink in the bathroom was also nice. The complimentary breakfast was great and you can't beat the view from up there. We also liked to free food options in the back of the lobby. We also took advantage of the city tour that was organized for us.

The location is the best thing about this hotel. We were a group of 7 ladies and this hotel is in a safe zone. The best thing was the free food at the cafe and that was open 24hours. The staff was very courteous and immediately catered to all our requests. Mr. Antonio was very kind and helpful. Ms. Michelle helped us at the concierge and she’s very good at arranging tours.

Fabulous hotel with great interior design features - even if they are imitations... Staff are fab, but typically Mexican don't interact overly friendly. Great atmosphere and right in the middle of historical centre. Excellent restaurant on top floor, but a bit expensive.

The most central location, very secure property, free bottled water and fresh apples on every floor, magnificent breakfast - buffet or a la carte items including Mexican specialties, wonderful coffee beverage options, incredible breads and pastries baked on site, stunning views from restaurant balcony, exemplary service, free food and beverages 24/7 at Cafe, free informative walking tour of El Centro with background history of Mexico City through three historical periods. The opportunity to meet interesting international guests.

A definite plus for me was its location right across from the cathedral and the main square. I got the chance to pray at the cathedral every day of our stay and buy souvenir gifts from its gift shop. One early morning, my husband and I decided to spend some time in the main square just appreciating & enjoying its wide open space before the influx of masses of people later in the day. The hotel is also just a few minutes ride from Roma, Condesa, Polanco and the Guadalupe Basilica. The staff was friendly and special shoutout to Fernanda in the Front Desk for being very helpful and welcoming.