Zocalo Central & Rooftop Mexico City

The staff were all super friendly and helpful. We had an experience with protests in the Zocalo - very large protests and we were advised by the staff ahead of time, given advice on how to manage the crowds, helped to leave the hotel (the numbers of protesters were really high, the streets were packed) we were escorted several blocks to waiting taxis. The staff really went above and beyond to keep us safe and manage our trip well.

Very hospitable and helpful staff all around. They were eager to help and provided useful suggestions on sight-seeing trips. Loved the daily breakfast at their rooftop restaurant. Premises are well-maintained and regularly cleaned. The location is absolutely fantastic, it's right by the Zocalo and takes about 20-30 minutes to the airport with moderate traffic. The 24-hour cafe is mostly free and covers most basic needs but could do with more menu options.

Our entire experience from first walking into the lobby to checking out six days later was superior--far exceeding expectations. This may have been one of my favorite hotels in the WORLD. All the staff was kind, friendly and attentive (from the bellmen, reception desk, restaurant, and room cleaners. The room decor was sophisticated and comforting. We really like the interior design. We had a junior suite with Zocalo view so our room was a little bigger than the standard room, but it was well worth the price for a six night stay. Having the two comfortable leather chairs and the small table with three chairs was nice. We were constantly looking out at the Zocalo and all the craziness going on across the street. It was a bit noisy with drumming and horn noises, but it was over by 10 pm. I appreciated the small fridge in the room as well. The double sink in the bathroom was also nice. The complimentary breakfast was great and you can't beat the view from up there. We also liked to free food options in the back of the lobby. We also took advantage of the city tour that was organized for us.

The hotel boasts a spectacular location right on the Zócalo, offering a fantastic view of the Cathedral. Key attractions such as the Templo Mayor, Torre Latinoamericana, Casa de los Azulejos, Palacio Nacional, and Palacio Bellas Artes are all within walking distance. As solo female travelers, we always felt safe in the hotel’s surroundings. The room was small but functional and clean—perfect for a city trip. The breakfast was delicious and featured authentic local dishes. An excellent choice for anyone looking to explore the heart of the city!

The location is the best thing about this hotel. We were a group of 7 ladies and this hotel is in a safe zone. The best thing was the free food at the cafe and that was open 24hours. The staff was very courteous and immediately catered to all our requests. Mr. Antonio was very kind and helpful. Ms. Michelle helped us at the concierge and she’s very good at arranging tours.